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    Dubai Metro

    The Dubai Metro is a driverless, fully automated metro rail network in the United Arab Emirates city of Dubai. The Red Line and Green Line are operational, with three further lines planned. These first two lines run underground in the city centre and on elevated viaducts elsewhere. All trains and stations are air conditioned with platform edge doors to make this possible.

    The first section of the Red Line, covering 10 stations, was ceremonially inaugurated at 9:09:09 PM on 9 September 2009, by H.H Mohammed bin Rashid Al Maktoum, Ruler of Dubai, with the line opening to the public at 6 AM on 10 September. The Dubai Metro is the first urban train network in the Arabian Peninsula. More than 110,000 people, which is nearly 10 per cent of Dubai’s population, used the Metro in its first two days of operation. The Dubai Metro carried 10 million passengers from launch on 9 September 2009 to 9 February 2010 with 11 stations operational on the Red Line. Engineering consultancy Atkins provided full multidisciplinary design and management of the civil works on Dubai Metro. Architecture firm Aedas were the architect who designed for Dubai system's 45 stations, two depots and operational control centres.

    Guinness World Records has declared Dubai Metro as the world's longest fully automated metro network spanning at 75 kilometres (47 mi).

    According to statement by Adnan Al Hammadi, Chief Executive of the Rail Agency and Transport Authority, Dubai Metro transported 33.3 million people in Q1 of 2013, a significant increase, compared to the same period of the previous year.

    Metro Train Layout

    Below is the layout of Dubai Metro Train issued by RTA.

    Remember Gold Class is at the front of the train if you are traveling towards Jebel Ali and at the back if you are going towards Rashidiya

    Dubai metro layout

    Special Carriages

    Women & Children : Special cabins for women & children only

    Gold Class : Private cabins for Gold Class ticket holders only, that have:

    • Wide leather seats
    • Panoramic views

    Wi-Fi on the Dubai Metro

    Complete mobile phone coverage across the entire network and Wi-Fi access throughout the network.

    Connecting to du Wi-Fi on the Metro is easy:

    • Make sure you have a Wi-Fi enabled device
    • Search for wireless networks in range and select du Wi-Fi network.
    • Open your internet browser, choose the Wi-Fi access package that best suits your needs and get connected.
    10 AED per hour (less if you buy a scratch card)


    How does the Metro ensure your safety?

    • Dedicated Metro Police force.
    • Over 3000 CCTVs in trains and stations to monitor any security infringements on the trains.
    • Integrated radio system between the Metro and emergency services.
    • Emergency Call Box (ECB) in each train and station.

    Accessibility for passengers with special needs

    How is the Metro passenger friendly?

    • Contrasting tactile guidance path for the visually impaired.
    • Ticket counters within easy reach for wheelchair users.
    • Dedicated toilets for people with disabilities.
    • Lift access to all station levels.
    • Dedicated spaces for wheelchair users on all trains.
    • Clear way finding signage.
    • Information displayed on screens throughout trains and stations.
    • Platform alerts such as audible beeps when doors open and close and corresponding flashing light signals.


    What is the Metro’s luggage policy?

    • You can carry up to two suitcases.
    • A large one and a small one, they should not exceed 81cm x 58cm x 30cm and 55cm x 38cm x 20cm respectively.
    • They must be stowed in the dedicated luggage area, which can be found in each cabin.

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